Managed Services

Everyone Benefits from a Trusted Team

By putting Canon’s personnel and comprehensive enterprise programs to work, you can focus your resources on core business tasks to help increase profitability, improve operations, boost productivity, and supply superior service. Let us help put you in a position for continuous efficiency.

Our value-focused sourcing model allows us to provide you with the best people—who go above and beyond, when it matters most—to help handle your critical, yet non-core business functions and maximize your technology . There’s no need to be concerned about displacing current employees performing these essential functions as our customizable program incorporates the ability for them to join the Canon team, providing them with benefits, expert training, and a career path, all while helping to reduce the time-consuming burden, overhead, and management of these resources.

Our approach to these fundamental services can be tailored to meet your specific needs and can incorporate technological innovation around today’s major digital trends in security, cloud, mobility, and analytics to deliver comprehensive programs—whether on premises, off-site, or through a hybrid approach.

You’ve trusted the support of Canon to help create efficient operations. Now is the time to leverage our talent to take your business to even greater levels and cost savings.

Managed Print Programs

Is print secure among your distributed workforce? How are you deploying work-from-home printing capability? Let our on-site staff provide device care and cleaning, proactive device monitoring software and help desk integration, and fleet maintenance and consumables management to keep business moving. We can also work to facilitate, implement, and manage print policies, firmware updates, security patches, reporting, and analysis.

Man working in printing press between two cash register machine

On-Site and Off-Site Production Print Services

Are you spending too much money on print outsourcing? Whether you are contending with print management oversight within a distributed workforce or you simply need to trim costs, we’re here to help. Our team can create, equip, and staff an in-house print shop. Or, leverage our Canon facilities and award-winning production devices to provide large-run, specialty, and overflow printing, and even distribution—all with unrivaled Canon quality, excellent customer service, and without the headache of managing it on your own.

image of a man and woman looking at a print

Workflow Assessments and Consulting

How are your remote workers accessing high-level physical documents in the office? We can provide your staff with the same level of information access regardless of where they get the job done. Scanning and archiving printed documents can help you take advantage of opportunities to reduce real estate costs by compressing file cabinets. Our services provide backfile conversion (on- or off-site) scanning, indexing, and storage, and a safe archival and destruction protocol to ensure access and help adhere to compliance and records retention polices.

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OFFICE SERVICES

On-Site and Off-Site Mail Services

How are your employees receiving their mail today? The Canon staff can handle your mailroom needs, from receiving and sorting to scanning and distributing mail to remote workers. We can even leverage our Digital Mailroom solutions to take mail content and integrate it into systems to automate processes and help drive cost reduction and elevate efficiency.

Image of a woman holding a package

Reception, Pantry and Conference Room

How are you managing office space for your dispersed workforce? Our experienced team can handle your reception needs—even via a remote receptionist. We can also support conference room reservations and workspace hoteling to support your current office plans and help ensure a clean environment that’s equipped for those using your facilities.

Elegantly dressed receptionist holding a headphone

Technical Support

How is your distributed workforce obtaining technical support? Let our team keep track of software versioning and firmware updates to help keep your fleet secure and productive and your staff focused on core business. We provide on-site or remote technical support services for Canon-supplied hardware and software, including advanced troubleshooting and rapid escalation.

image of a beautiful call center consultant in headphones

Facilities Services

How are you managing potential changes within your real estate footprint? Our team can help administer these functions to support an efficient work environment for your staff inside the office. As you reevaluate your needs, we can help manage openings and closings, staff moves, and workspace set-up, as well as supervise hoteling of office space, supply stocking, assets such as AV equipment and shared devices, and the servicing of equipment.

Two workers working in printing factory warehouse and pushing packages on pallet jack. People moving stacked packages on hand truck in warehouse.

Interested in learning how we can help your employees focus on your core business while we manage your non-core business functions?

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