Service Notice: EOS Webcam Utility Pro v2.3
WINDOWS USERS: We have identified an installation error occurring due to a recent update by Microsoft to the Microsoft Visual C++ Redistributables. To correct this issue, please download and install both of the following files from Microsoft manually:
After installing these redistributables, try installing our software again. Additionally, please note that we will provide an update to fix this issue shortly. We apologize for the inconvenience and appreciate your patience. Let us know if you need further assistance.
Thank You,
Service Strategy & Support Group
Canon U.S.A., Inc
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON / 1-800-652-2666
TDD: 1-855-270-3277
Support options and hours of operation: www.usa.canon.com/support