Firmware Notice: EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III USM: Firmware Version 1.0.8.0
Thank you for using Canon products.
Firmware Version 1.0.8.0 incorporates the following fix:
Corrects the issue where exposure flicker may occur during movie shooting when the EF 400mm f/2.8L IS III USM lens with Firmware Version 1.0.7 or the EF 600mm f/4L IS III USM lens with Firmware Version 1.0.7 are attached to certain EOS DSLR cameras¹ and the camera’s shooting mode is set to M or Av mode.
EOS DSLR Cameras ¹:
EOS-1D X Mark II, EOS-1D X, EOS-1D Mark IV, EOS-1D Mark III, EOS-1Ds Mark III, EOS 5D Mark IV(Firmware Version 1.0.2 or later),
EOS 5D Mark III, EOS 5D Mark II, EOS 5Ds, EOS 5Ds R,
EOS 7D Mark II, EOS 7D, EOS 6D, EOS 80D, EOS 70D, EOS 60D, EOS 60Da,
EOS Rebel T6s
EOS Rebel T7
EOS Rebel T6
EOS Rebel T5
EOS Rebel T3
EOS Rebel T6i
EOS RebelT5i
EOS Rebel SL1
EOS Rebel T4i
EOS Rebel T3i
EOS Digital Rebel T2i
EOS Digital Rebel T1i
EOS M, EOS M2
Note: This doesn’t occur when shooting still images.
Support
Download Firmware Version 1.0.8.0 for the EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III USM.
Cameras that can be used to run the lens’ firmware update are listed below: (As of March 2019)
Note: If using a EOS R or EOS M series camera to update the lens’ firmware, a mount adaptor is required.
Note: If you are not able to perform the firmware update, please contact Canon Customer Service Center and follow the Workaround procedures listed below.
Workaround
During movie shooting, follow the workaround procedures below to prevent the issue from occurring.
Extender Type | Workaround | |
Lens Only | No Extender | For movie shooting, set the camera according to options (1) or (2) listed below.
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Lens with Extender | Extender EF1.4x | For movie shooting, set the camera’s shooting mode to P or Tv mode. |
Extender EF2x | For movie shooting, set the camera according to options (1) or (2) listed below.
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If you have not already done so, please register the EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III. By registering, we will be able to notify you via email about future announcements.
This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc
Contact Information for Inquiries |
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Canon Customer Support Center |
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Phone: |
1-800-OK-CANON |
1-800-652-2666 |
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TDD: |
1-866-251-3752 |
Email: |
carecenter@cits.canon.com |
Support options and hours of operation: www.usa.canon.com/support |