Firmware Notice: XA25, XA20 and VIXIA HF G30: Firmware Update Version 1.0.4.0
Thank you for using Canon products.
Firmware Version 1.0.4.0 incorporates the following modifications:
- Fixes a phenomenon in which flicker compensation may be incorrectly applied when shooting, resulting in flicker and horizontal color stripes in the footage.
- Fixes a phenomenon in which the camera menu will freeze after choosing [Access Point Connection] from the [Wi-Fi] menu when Russian is selected in the language menu and the camera is running Firmware Version 1.0.3.0.
- Fixes a phenomenon in which the audio will be out of sync when recording at 23.98P frame rate and 24 Mbps LPCM Recording Mode is selected.
- Fixes a pre-recording control issue when recording in MP4 format.
Firmware Version 1.0.4.0 is for the camcorders with Firmware Version 1.0.1.0 to Version 1.0.3.0. If your camcorder's firmware is already Version 1.0.4.0, it is not necessary to update the firmware.
Once the camcorder is updated to the latest firmware version, it cannot be restored to a previous version.
Support
Download Firmware Version 1.0.4.0 for the XA25.
Download Firmware Version 1.0.4.0 for the XA20.
Download Firmware Version 1.0.40 for the VIXIA HF G30.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Please Register the XA25, XA20, or VIXIA HF G30. By registering, we will be able to notify you via email when service updates are available.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON (toll free)
1-800-652-2666
TTD: 1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support
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