Thank you for being a Canon Customer,

Beginning in mid-March 2020, the transfer of images via Wi-Fi directly to CANON iMAGE GATEWAY or other connected services such as Google Drive from select EOS and PowerShot digital cameras will no longer be available. You can continue to use CANON iMAGE GATEWAY or other connected services by moving the images from the camera to a compatible device (such as a smartphone or PC), where you can then upload to the CANON iMAGE GATEWAY service.

You can continue to use the web service image transmission function until mid-March 2020. An exact date will be provided in a future notification once the information becomes available.

We apologize for any inconvenience and thank you for your continued support and interest in Canon.

Applicable models:

EOS M3
EOS M10
PowerShot ELPH 120 IS
PowerShot ELPH 130 IS
PowerShot ELPH 320 HS
PowerShot ELPH 330 HS
PowerShot ELPH 340 HS
PowerShot ELPH 350 HS
PowerShot ELPH 530 HS
PowerShot ELPH 540 HS
VIXIA HF M50
VIXIA HF M52
VIXIA HF R30
VIXIA HF R32
VIXIA HF R40
VIXIA HF R42
VIXIA HF R50
VIXIA HF R52
VIXIA HF R60
VIXIA HF R62
VIXIA HF R70
VIXIA HF R72
VIXIA HF R80
VIXIA HF R82
VIXIA HR G40
VIXIA mini
VIXIA mini X

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank You, Customer Support Operations Canon U.S.A., Inc.

Contact Information for Inquiries

Support options and hours of operation and to browse our library of resources for product tips, user instructions, and solutions to an array of issues, visit: usa.canon.com/support