Custom Service Programs

Custom Service Programs
Custom Service Programs
Canon's custom service programs are designed for professionals with even the most critical uptime requirements and high priority needs, and provide extensive service and support benefits to keep your business up and running.

Enterprise CPS

Corporate Service Training Program

CarePAK PRO Extended Warranty Coverage for PIXMA Pro Printers


Enterprise CPS

Enterprise CPS is customized to provide service and support benefits to medium and large sized organizations that own large quantities of Canon imaging products. Enterprise CPS benefits include priority telephone support and repair processing, repair discounts, and on-site equipment maintenance. Standard program options are available and the program can also be customized to meet the specific and unique needs of your organization.

To learn more about the Enterprise CPS program, please call 1-855-440-1598 or email enterprisecps@cits.canon.com.




Corporate Service Training Program

The Canon Corporate Service Training Program offers corporate customers who own a large number of Canon imaging products a cost effective alternative to conventional equipment service. Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. The program also includes follow-up technical support. Having staff qualified to perform service on site can significantly reduce costs associated with down time and shipments to Factory Service centers. Varying levels of training are available to suit specific corporate needs.

For further information please email canonenterpriseservice@cusa.canon.com.


CarePAK PRO Extended Warranty Coverage for PIXMA Pro Printers

Canon CarePAK PRO Extended Service Plan (CarePAK PRO) is a cost-effective and easy-to-use service program. Along with your Canon products' one year limited warranty, CarePAK PRO options for one or two years coverage enables you to cover your Canon product with up to three full years of service and support from the date your Canon product is purchased. Protect your Canon product against unforeseen repair costs and excessive downtime, and enjoy peace of mind for years to come with your CarePAK PRO.

CarePAK PRO benefits include:

Protection from unforeseen repair costs
24/7 access to Canon's technical support staff with a dedicated toll-free number
Quality repairs performed by Canon-certified service personnel using genuine Canon parts
Canon's InstantExchange service which provides a replacement unit, usually the next business day
Two day delivery of InstantExchange replacement units
Reduced downtime whenever service is needed
Repair service provided by over 200 Canon Authorized Service Facilities (ASF's) nationwide
Assurance that parts and labor are supported by 60 years of Industry Leadership

To purchase a CarePAK PRO for your PIXMA Pro printer, click here.