Success Stories

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  MANAGED DOCUMENT SERVICES CASE STUDIES
Libertyville School District Case Study (Education K-12)
This case study describes the challenges faced by the Libertyville School District and how Canon technology has allowed them to reduce costs, minimize waste, and maximize productivity by streamlining maintenance and support, increasing information security and improving access to documents on devices across their network.
Making every day more hopeful. Delivering output efficiency, cost control, and compliance solutions for the Hamilton Center
This case study describes the challenges faced by the Hamilton Center, Inc. and how Canon U.S.A. combined powerful imageRUNNER MFPs with uniFLOW Output Manager software to provide a comprehensive document workflow, cost controlling, secure and HIPPA compliant solution.
A complete solution for printing, copying, and output management for Fred Hutchinson Cancer Research Center
This case study describes the challenges faced by the Fred Hutchinson Cancer Research Center and how Canon U.S.A., Inc. and its ISG Professional Services team combined powerful imageRUNNER MFPs with uniFLOW Output Manager software to help improve overall operations. The end result is the Center could now dedicate more resources towards its primary focus – saving lives
Advancing Medical Care for the Northeastern Pennsylvania Community. A flexible printing, copying, scanning, faxing, and sending solution for The Commonwealth Medical College
This case study describes the challenges faced by The Commonwealth Medical College and how Canon U.S.A. combined powerful imageRUNNER MFPs with uniFLOW Output Manager software to provide a flexible printing, copying, scanning, faxing, and sending solution for the College.
uniFLOW Output Manager Case Study- Propex Operating Company, LLC
This case study describes the challenges faced by Propex, and how Canon imageRUNNER ADVANCE MFPs combined with uniFLOW software provided an effective solution for merging diverse IT infrastructures that print, copy, send, and fax at the global manufacturing company.
Transforming Document Workflows - CA Technologies
This case study described the challenges faced by CA Technologies and how Canon worked to help create a print strategy for reducing costs and environmental footprint for this large technology company.
Kaneland Community Unit School District
This Case Study describes the challenges faced by an Illinois school district and how they were able to accomplish meaningful paper,supplies and energy savings by utilizing Canon technology to overhaul its printing system.
Urban College Case Study
This case study describes the challenges faced by a small college in an urban setting and how they were able to attack uncontrolled printing and reduce waste with Canon imageRUNNER ADVANCE MFPs and third-party print management solutions.
Fonda-Fultonville Central School District Case Study
This case study describes the challenges faced by a New York State School District and how they were able to save money and resources by leveraging Canon imageRUNNER ADVANCE MFP's and document management technology.
Lanier Upshaw Case Study
A case study on Canon customer, Lanier Upshaw, and how they utilized Canon technology and solutions in their business processes.
IDC Canon Managed Document Services Case Study - Wethersfield Schools
A case study written by leading Industry Analsyt, IDC on a Canon customer, Wethersfield Schools. The case highlights Canon a Managed Document Services provider that heightens productivity within the schools through providing added product funtionality, increased device accessiblility and outsourced device management.
IDC Canon Managed Document Services Case Study - Automotive Distributor
A case study written by leading Industry Analsyt, IDC on an automotive distributor Canon customer. The case highlights Canon a Managed Document Services provider delivering efficiency gains and cost reductions across their enterprise.
NYC Law Firm Case Study
Based on actual customer scenario, this describes how Canon technology helps a law firm address its billing challenges while reducing time wasted on manual processes.
Regional Bank Case Study
Based on actual customer scenario, this describes how imageRUNNER ADVANCE device quality and functionality helped a regional bank expand efficiently as it grows functionally and geographically.
Real Estate Firm Case Study
Based on actual customer scenario, this describes how Canon technology helps a dynamic residential real estate company add color capabilities while saving money.
Telecommunication Company Case Study
Based on actual customer scenario, this describes how Canon technology helps a telecommunications company improve their workflow so they could focus more on their core business functions.
A Casino and Gaming Company Bets on a Faster, Electronic Document Storage System
A Casino and Gaming Company was using rented warehouses to store large amounts of hard-copy documentation for audit and compliance purposes. Canon imageWARE document management solutions transformed this cumbersome and expensive work-flow into an efficient document storage and retrieval system.
A Property Management Company Upgrades its Rental Agreement and Invoice Processing
A Property Management Company had grown through a series of successful acquisitions, but it faced challenges integrating the new businesses into one combined entity. In particular, its rental agreement and invoice operations had become increasingly inefficient with multiple manual and paper-intensive processes. imageWARE document management solutions transformed these manual processes into an automated electronic document workflow.
Vanderburgh County Sheriff's Office Conversion from Canofile to imageWARE
Vanderburgh County Sheriff’s Office had been utilizing Canofile, an electronic filing system introduced by Canon, for its scanning operations for several years. Canofile had fit Vanderburgh’s initial business requirements, which helped them achieve workflow efficiency and their subsequent expansion of Canofile as their imaging and electronic document repository system. With the discontinuation of Canofile, Vanderburgh was faced with a difficult business decision – how and what to replace Canofile with. The case study delves into Vanderburgh’s engagement with Canon Professional Services to review their options and how they decided to move forward with imageWARE as their imaging and electronic document repository system.
Legal Industry Workflow Challenges
The customer, a law firm, offers comprehensive legal services to a wide range of clients in the gaming industry throughout North America and worldwide. In a heavily regulated industry like gaming, they knew the best way to learn was by starting from the inside—working with state and local government regulatory authorities that draft gaming legislation, rules, and regulations, and provide gaming counsel services to them. Throughout this case study you’ll see how their workflow went from being manually intensive and time-consuming, to an automated cost-saving process using Canon solutions.
Improving Customer Operational Performance
Universal Restoration Services is a premier provider of loss management and restoration services for residential, commercial, industrial, and institutional properties. It provides a wide breadth of recovery services aimed at minimizing the financial, physical, and emotional impact associated with a property loss.

Regardless of the nature, size, or location of a disaster, Universal Restoration Services responds with the expediency and expertise necessary to minimize physical damage, business interruption, and additional living expenses.

Their Estimating and Project Management Teams help ensure a successful restoration engagement each and every time by utilizing Universal Restoration Services’ methodology for loss recovery, forward-thinking restoration techniques, and technical innovations backed by years of collaborative industry experience. The company operates 365 days a year and 24 hours a day, as it simply cannot afford to be down for any reason. Its foremost core value is strong relationships—first with its own employees, then with its customers and vendors. This case study describes the many challenges faced and how Canon U.S.A., Inc. helped improve the customer’s overall workflow, allowing Universal Restoration Services to better serve its customers.
A Global Manufacturing Company unlocks new business strategy with imageWARE
A global manufacturing company faced several challenges managing their document workflows. A significant complication was the utilization of three separate document management systems at their North American headquarters. The use of disparate systems to manage document workflows resulted in a chaotic, haphazard practice to convert documents into electronic records. In addition, they were managing more work with fewer resources for their day to day operations.

imageWARE has provided new insight into simplifying their document workflows. The use of imageWARE is proving to ease their document conversion by centralizing their scanning operations and relieving manual intervention by staff. This is helping imageWARE become the preferred document management solution from both an IT and staff perspective. The success of imageWARE may eventually displace the other systems in use and help them meet their goal of having one document management solution for their entire organization.