Canon Mobile Printing App for Android Tablets and Smartphones

Mobile Solutions
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How To Use FAQs

 
         
         
       Getting Started  
       Selecting / Detecting the Device  
       Registering A Print Server  
       Confirming Device Information  
       Printing Images  
       Printing Microsoft Office Files  
       Printing PDF Files  
       Printing Web Pages  
       Saving Data In An Inbox  
       Changing The Print Settings  
       Changing the User Name for the Print Data  
         
       Getting Started  
      Check the network connection environment.
  • The mobile terminal must be connected to a wireless LAN access point.
  • The access point and the Canon device you are using must be connected by LAN or wireless LAN.
  • Confirm that the Wi-Fi settings on your mobile terminal are enabled.
  • Download Canon Mobile Printing and install it.
 
       
       Selecting / Detecting the Device  
      1.Select or display the image(s)/file/web page you want to print.

For details, see "Printing Images," "Printing PDF Files," "Printing Microsoft Office Files," or "Printing Web Pages."

2.In the [Preview] screen of Canon Mobile Printing, tap [Printer].


3.In the [Select Printer] screen, select the device you want to use.

The registered devices are displayed in list form.
If you are registering a device for the first time, follow the procedure below.
Automatic Discovery of a Device on the Same Network
Manual Search by Specifying IP Address/FQDN

NOTE: Tapping [] in the [Select Printer] screen enables you to confirm detailed device information. (→ "Confirming Device Information")

Automatic Discovery of a Device on the Same Network
NOTE:
  • You can register up to ten devices in the [Select Printer] screen list. If ten devices are already registered, perform a search after deleting a registered device. (→ "Confirming Device Information")
  • Depending on the network environment to which the mobile terminal is connected, the device might not be discovered by [Select Printer] - [Auto Search]. If this happens, enter the IP address of the device in [Manual Search]. If the device is still not discovered, check the network settings of the device, the wireless router, and the mobile terminal, or contact your network administrator.
1.In the [Select Printer] screen, tap [Auto Search].

Discovered devices are displayed.
If the device you want to use is not displayed, follow the procedure "Manual Search by Specifying IP Address/FQDN" below.

2.Select the device → confirm the device information in the displayed dialog box → tap [Add].
The device is registered in the [Select Printer] screen list.

Manual Search by Specifying IP Address/FQDN
NOTE: You can register up to ten devices in the [Select Printer] screen list. If ten devices are already registered, perform a search after deleting a registered device. (→ "Confirming Device Information")

1.In the [Select Printer] screen, tap [Manual Search].


2.Enter the IP address or FQDN name of the device you want to use → tap [OK].

To confirm the IP address of the device, see "How to Confirm the IP Address of the Device."
If you search by specifying an FQDN, enter the format including host name, subdomain name, and domain name such as described in below.
If the host name is "device01", the subdomain name is "aaa", and the domain name is "bbb.com": device01.aaa.bbb.com

3.Select the device → confirm the device information in the displayed dialog box → tap [Add].
The device is registered in the [Select Printer] screen list.
 
       
       Registering A Print Server  
      You can register devices other than Canon devices, such as print servers, as output destinations.

NOTE: You can register up to ten devices in the [Select Printer] screen list. If ten devices are already registered, perform a search after deleting a registered device. (→ "Confirming Device Information")

1.Select or display the image(s)/file/web page you want to print.
For details, see "Printing Images," "Printing PDF Files," "Printing Microsoft Office Files," or "Printing Web Pages."

2.In the [Preview] screen of Canon Mobile Printing, tap [Printer].


3.In the [Select Printer] screen, tap [Manual Search].


4.Enter the IP address or FQDN name of the device you want to use → tap [OK].


To confirm the IP address of the device, see "How to Confirm the IP Address of the Device."
If you search by specifying an FQDN, enter the format including host name, subdomain name, and domain name such as described in below.
If the host name is "device01", the subdomain name is "aaa", and the domain name is "bbb.com": device01.aaa.bbb.com

5.After [Could not find a supported printer.] is displayed in the [Manual Search] screen, tap [Register As].
6.In the [Register As] screen, enter a name in [Registered Name].

7.If required, set [Queue Name] and [Printer Port].
8.Tap [Register]. The device is registered in the [Select Printer] screen list.

Note: To change registered device information, see "Confirming Device Information."
 
       
       Confirming Device Information  
      1.Select or display the image(s)/file/web page you want to print.
For details, see "Printing Images," "Printing PDF Files," "Printing Microsoft Office Files," or "Printing Web Pages."

2.In the [Preview] screen of Canon Mobile Printing, tap [Printer].
The [Select Printer] screen is displayed.

[Select Printer] Screen
Device List
The registered devices are displayed in list form.


To change the device to be used, tap the device name.
To delete a device from the list, tap and hold the device name, then tap [Delete] in the displayed dialog box.
The icon indicates the following content.

[]: Devices whose maximum paper width is A4/Letter.
Devices that do not have this icon can print larger paper sizes than A4/Letter.
[]/[]: Color/B&W printers.
[]: There is information from the device.

[] (Access Point)
Displays the wireless LAN connection state and access point SSID.

[Printer Detail] Screen
Tapping [] in the [Select Printer] screen enables you to check detailed information.
Displays the device status, [Printer Name], [Product Name], [IP Address], and [MAC Address].
If the PDF direct printing or PS printing function is installed, [] is displayed.

[Port Settings]
You can set the queue name and type of printer port of the device.

[Remove from List]
You can delete a displayed device from the [Select Printer] screen list.

[Support Site]
You can access the Canon support site.
 
       
       Printing Images  
      1.In the Home screen of your mobile terminal, tap [M Printing].


2.In the top screen of Canon Mobile Printing, tap [Images].
3.Select a folder → tap the image(s) you want to print.

Only image files whose formats are printable are displayed.

4.Tap [Select] in the enlarged preview.
5.If you want to print multiple images, repeat steps 3-4.
You can select up to 20 images at one time.

6.Tap [Preview].
Tapping a thumbnail displays an enlarged preview in the [Preview] screen. If you want to print multiple images, you can confirm each image in the enlarged preview.
To cancel your selection, tap [].

7.In the [Preview] screen, confirm or select the device you want to use.


The device name you selected last time is displayed in [Printer].
To select a new device, tap [Printer] → select the device → return to the [Preview] screen.
For details on how to configure the settings, see "Selecting/Detecting the Device."

8.If required, tap the print settings → configure the required settings → return to the [Preview] screen.
For details on how to configure the settings, see "Changing the Print Settings."

9.Tap [Print] in the [Preview] screen.


NOTE: From other apps, you can activate Canon Mobile Printing and print by following the procedure below.

1.Open (or select) the image you want to print in the app.
2.Select [Share] or [Send] from the menu. The name of the item on the menu differs for each app.
3.Select [M Printing].
4.Configure the settings as described in step 7 onward of this topic.
 
       
       Printing Microsoft Office Files  
      You must use the Data Conversion Service on the Internet to print Microsoft Office files. For information about restrictions, see "What is the Data Conversion Service?."

1.In the Home screen of your mobile terminal, tap [M Printing].


2.In the top screen of Canon Mobile Printing, tap [Documents].
3.Select a folder → select the Microsoft Office file you want to print.


4.In the [Preview] screen, confirm or select the device you want to use.


The device name you selected last time is displayed in [Printer].
To select a new device, tap [Printer] → select the device → return to the [Preview] screen.
For details on how to configure the settings, see "Selecting/Detecting the Device."

5.If required, tap the print settings → configure the required settings → return to the [Preview] screen.
For details on how to configure the settings, see "Changing the Print Settings."

6.Tap [Print] in the [Preview] screen.


7.In the confirmation dialog box for using the Data Conversion Service, set a proxy if required → tap [OK].


After the mobile terminal connects to the server on the Internet and the data is converted, printing begins.

NOTE:
  • When using the Data Conversion Service for the first time, the Terms of Use are displayed. Read the content and if you agree, tap [Agree].
  • If you require a proxy to access the Internet from the Wi-Fi network you are using, select [Use proxy] when using the Data Conversion Service and set the proxy. Consult your network administrator about the required settings.
  • When using the Data Conversion Service, uploading and downloading data may take several minutes depending on the content of the data to be printed and the communication environment you are using.

NOTE:
  • If you want to check a preview before printing, tap [Preview] in the [Preview] screen, and use the Data Conversion Service to display a print preview. Tapping the print preview displays an enlarged preview.
  • When printing Microsoft Office files of multiple pages, you can check each page in an enlarged preview. With Microsoft Excel (xls and xlsx) files consisting of multiple sheets, all of the sheets can be printed. To delete unnecessary pages, tap [ ] in the enlarged preview.
  • When printing Microsoft Office files that acquire and display information such as date, time, and file name when the file is opened, the print result may differ from the information displayed on the mobile terminal.

NOTE:
  • If you change the device you are using or [Output Size] after displaying a print preview, you need to convert the data again using the Data Conversion Service in order to correctly lay out the data on the page.
  • From other apps, you can activate Canon Mobile Printing and print by following the procedure below.

1.Open (or select) the Microsoft Office file you want to print in the app.
2.Select [Share] or [Send] from the menu. The name of the item on the menu differs for each app.
3.Select [M Printing].
4.Configure the settings as described in step 4 onward of this topic.
 
       
       Printing PDF Files  
      The printing method for PDF files varies according to the specifications of the device to be used for printing.
  • For devices equipped with the PDF direct printing or PS printing function*
Printing method Send the PDF file directly to the device for printing.
Restrictions See "PDF Direct Printing Restrictions of Use."

* If the PDF direct printing or PS printing function is installed, [ ] is displayed in the [Printer Detail] screen. (→ "Confirming Device Information")
  • For devices other than those above
Printing method Print data that has been converted by the Data Conversion Service on the Internet.
Restrictions See "What is the Data Conversion Service?."

1.In the Home screen of your mobile terminal, tap [M Printing].


2.In the top screen of Canon Mobile Printing, tap [Documents].
3.Select a folder → select the PDF file you want to print.


4.In the [Preview] screen, confirm or select the device you want to use.


The device name you selected last time is displayed in [Printer].
To select a new device, tap [Printer] → select the device → return to the [Preview] screen.
For details on how to configure the settings, see "Selecting/Detecting the Device."

5.If required, tap the print settings → configure the required settings → return to the [Preview] screen.

For details on how to configure the settings, see "Changing the Print Settings."

NOTE:
  • If you want to change [Output Size], do so before using the Data Conversion Service. If you change [Output Size] after data conversion is finished, the print job will not be laid out correctly with respect to the page size.
  • For [Print Range], you can only set [All] or [Specify Page] (from 1 to 99).



6.Tap [Print] in the [Preview] screen.


Printing begins.

If the confirmation dialog box for using the Data Conversion Service is displayed, set a proxy if required → tap [OK].

After the mobile terminal connects to the server on the Internet and the data is converted, printing begins.

NOTE:

  • When using the Data Conversion Service for the first time, the Terms of Use are displayed. Read the content and if you agree, tap [Agree].
  • If you require a proxy to access the Internet from the Wi-Fi network you are using, select [Use proxy] when using the Data Conversion Service and set the proxy. Consult your network administrator about the required settings.
  • When using the Data Conversion Service, uploading and downloading data may take several minutes depending on the content of the data to be printed and the communication environment you are using.

NOTE:
  • If you want to check a preview before printing, tap [Preview] in the [Preview] screen, and use the Data Conversion Service to display a print preview. Tapping the print preview displays an enlarged preview.
  • After displaying the print preview, if you change the device to be used for printing, or if you change [Output Size], you need to convert the data again using the Data Conversion Service.
  • You may not be able to print PDF files correctly depending on the PDF file version and content. This phenomenon occurs because when you print a newer version PDF file than the PDF version supported by the printer/options that you are using, only those parts of the newer PDF specification that correspond to the supported version specification are enabled.
NOTE:
From other apps, you can activate Canon Mobile Printing and print by following the procedure below.
1.Open (or select) the PDF file you want to print in the app.
2.Select [Share] or [Send] from the menu. The name of the item on the menu differs for each app.
3.Select [M Printing].
4.Configure the settings as described in step 4 onward of this topic.

 
       
       Printing Web Pages  
      1.In the Home screen of your mobile terminal, tap [M Printing].


2.In the top screen of Canon Mobile Printing, tap [Web].
3.Display the web page you want to print by entering a URL or searching with keywords.


Tapping [ ] enables you to access web pages from the bookmark list of the mobile terminal default browser.

4.Tap [Preview].
Tapping a print preview displays an enlarged preview. If you want to print multiple images, you can confirm each image in the enlarged preview.
To delete unnecessary pages, tap [].

5.In the [Preview] screen, select the device you want to use.

The device name you selected last time is displayed in [Printer].
To select a new device, tap [Printer] → select the device → return to the [Preview] screen.
For details on how to configure the settings, see "Selecting/Detecting the Device."

6.If required, tap the print settings → configure the required settings → return to the [Preview] screen.
For details on how to configure the print settings, see "Changing the Print Settings."

7.Tap [Print] in the [Preview] screen.


NOTE:
From other browser, you can activate Canon Mobile Printing and print by following the procedure below.

1.Display the web page you want to print in the browser.
2.Select [Share] or [Send] from the menu. The name of the item on the menu differs for each app.
3.Select [M Printing]. 4.Configure the settings as described in step 5 onward of this topic.
 
       
       Saving Data In An Inbox  
     

If you are using a device that supports the inbox function, you can store print data in an inbox of the device. You can print, change the settings of, and combine stored data from the control panel of the device or the Remote UI.

1.Select or display the image(s)/file/web page you want to print.
For details, see "Printing Images," "Printing PDF Files," "Printing Microsoft Office Files," or "Printing Web Pages."

2.In the [Preview] screen of Canon Mobile Printing, confirm or select the device you want to use.

The device name you selected last time is displayed in [Printer].
To select a new device, tap [Printer] → select the device → return to the [Preview] screen.
For details on how to configure the settings, see "Selecting/Detecting the Device."

3.Tap the print settings → tap [Job].


4.In the [Job] dialog box, select [Store] → tap [].


5.In the [Store] screen, tap [Mail Box].


6.Select an inbox number as a store destination → tap [OK].

If required, you can also change the document name.

7.Return to the [Job] > [Print Settings] > [Preview] screen.
8.In the [Preview] screen, tap [Store].


NOTE:
For information about printing the file in the inbox, refer to the manuals provided with the device.

 
       
       Changing The Print Settings  
     

Tap the items you want to change in the [Preview] > [Print Settings] screen.

Descriptions of Settings


[Job]

Select an output method for print data.
[Print]: Performs normal printing.
[Store]: Stores the print data in an inbox in the device. (→ "Saving Data in an Inbox")
[User Name]: Displays the user name for the print. You can change the user name by tapping it. (→ "Changing the User Name for the Print Data")

[Dept. ID Mgt.]
You can manage printing using department IDs and PINs. (→ "Executing Department ID Management")

[Output Size]
Select the paper size to be printed on.

[Copies]
Set the number of copies to be printed.

[Print Range]
Set the range of pages to be printed.

[Source]
Select [Auto] (uses the device setting) or [Tray].

[Color]
Switches between color and grayscale (black and white) printing. Select [Auto] for normal situations.

[2-sided]
Switches between 1-sided and 2-sided printing.

[Staple]
Switches whether to staple the pages.

The page is stapled at the positions shown in red in the thumbnail on the [Preview] screen.


NOTE:
If you are printing with a device that is equipped with the PDF direct printing or PS printing function, the document may be stapled at different positions to those indicated in the thumbnail image.*

* If the PDF direct printing or PS printing function is installed, [ ] is displayed in the [Printer Detail] screen. (→ "Confirming Device Information")

[2 on 1]
Switches whether to print two pages on one sheet of paper.

[PDF Password]

Enter the password to print a PDF file in which a password prohibiting printing has been set.

 
       
       Changing the User Name for the Print Data  
      The default user name for the print data is the model name of the mobile terminal. If you manage a print job at the device, you can change the user name if required.

1.Select or display the image(s)/file/web page you want to print.
For details, see "Printing Images," "Printing PDF Files," "Printing Microsoft Office Files," or "Printing Web Pages."

2.In the [Preview] screen of Canon Mobile Printing, select the device you want to use.


The device name you selected last time you printed is displayed in [Printer].
To select a new device, tap [Printer] → select the device → return to the [Preview] screen.
For details on how to configure the settings, see "Selecting/Detecting the Device."

3.Tap the print settings → tap [Job].


4.Tap [User Name] in the [Job] screen.


5.Enter a user name → tap [OK].


6.Return to the [Job] > [Print Settings] > [Preview] screen.
7.In the [Preview] screen, tap [Print].