The Marketing Engineering Technology Center (METC) maintains Canon's world-class manufacturing reputation and provides true factory-level service right here in the United States. Staffed by Canon factory-trained technicians, our service operations achieve industry-leading turnaround times and quality of repair. Our state-of-the-art facilities have been designed to meet rigorous Canon performance standards and include a sophisticated precision lens center and a climate- and particulate-controlled clean environment for the handling of sensitive equipment.
For Camera and Video products, Canon offers Regional Factory Service Centers at several locations from coast to coast. Express service is offered at our Jamesburg, NJ and Irvine, CA facilities. Our service operation extends its reach through the National Authorized Service Network - Canon-authorized centers throughout the U.S. for local carry-in Inkjet Printer service.