Product Advisories

Thank you for using Canon products.

Canon has released a firmware update for the XF305 / XF300 Professional Camcorder.

Affected Products
XF305 Professional Camcorder
XF300 Professional Camcorder

Firmware Version incorporates the following modifications:
1. The polarity of the XLR terminal has been modified to improve compatibility with external audio devices. The pin configuration has been modified to be consistent with the description in the Instruction Manual.

Firmware Version is for XF305 and XF300 camcorders with Firmware Version to Version If your camcorder's firmware is already Version, it is not necessary to update the firmware.

Once the camcorder is updated to the latest version, it cannot be restored to a previous version.

Download Firmware Version for the XF305.
Download Firmware Version for the XF300.

Please update the bundled Canon XF Utility application to Version 1.3 so that video clips that are recorded with Firmware Version can be correctly recognized by the application.
Download Canon XF Utility 1.3 updater for Windows or Mac OS X for the XF305.
Download Canon XF Utility 1.3 updater for Windows or Mac OS X for the XF300.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register your XF305 or XF300. By registering, we will be able to notify you via email when future firmware updates become available for download.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
TDD: 1-866-251-3752
For additional support options: