About Counterfeits:
Helpful Tips

Look a little close!
  • Purchasing from manufacturer-authorized dealers or from the manufacturer directly is the best way to ensure you get genuine accessories.

    Get your genuine accessories from Canon Authorized Dealers
    or Shop Direct.
  • Counterfeit camera accessories are a lot more common overseas than they are here in the U.S.
  • If you see an accessory that has a price that's too good to be true, that's a sign it might be a fake. Before you go for a deal, keep in mind what a bad battery could do to your camera.
  • In this case, you can judge a book by its cover. Genuine replacement batteries are packaged in high quality blister packs or cardboard boxes. Canon’s legitimate retail packaging bears the Canon brand and our anti-counterfeiting hologram. Canon does not sell its accessories loose or in clear plastic or paper wrappings. If you are offered an accessory in either of these types of packages, don’t go for it. Also be aware of fake packaging marked with fake holograms.
  • Many counterfeiters will offer free shipping, discounts and/or other benefits if you are willing to buy loose, unpackaged accessories. These sorts of offers are a red flag that the accessory might be counterfeit.
  • If you find that you have a hard time putting your battery into, or taking it out of your camera, camcorder or charger, it may be fake.
  • Unlike genuine Canon products, counterfeit batteries and chargers do not follow industry safety standards and may overheat, melt, smoke, ignite and/or explode when in use.
  • When you buy a replacement battery, the battery's life should be the same as the original battery that came with your camera or camcorder. If it’s not, you may have a counterfeit.
  • When you buy a replacement battery, compare the logo on it with the logo on your original battery or camera. It may seem like a small detail, but manufacturers apply their logos with great care. Compared to the original, a fake logo may look sloppy, blurry or misplaced.
  • If you’re still not sure, don't hesitate to contact us with questions or inquiries. You can report any questionable sources or purchases to 1-855-46-CANON.

10 WAYS TO HELP AVOID COUNTERFEIT ACCESSORIES. ROLL OVER each of the tips below to learn more.

  1. 1Purchase from authorized dealers or directly from the manufacturer
  2. 2Be careful when buying through
    foreign sites
  3. 3Beware of "too good to be true" prices
  4. 4Check to make sure the package
    is of high quality
  5. 5Beware of suspicious messaging
  6. 6Check to make sure your battery fits easily in your device
  7. 7Beware of overheating
  8. 8Make sure your battery holds a charge
  9. 9Compare logos
  10. 10When in doubt, let Canon check it out