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Product take-back and end-of-life processing requirements (, and

Canon offers a nationwide take-back service for proper end-of-life management of EPEAT-registered and Non-EPEAT registered products via Canon Virginia Inc. (CVI), an R2 Certified Electronics Recycler.

Canon also offers a take-back program for the following programs managed by either Canon or a Canon-authorized agent:

  • Management of leased products where either Canon or Canon’s authorized agent retains legal ownership.
  • Trade-in/Exchange programs where the customer surrenders the product to the Canon (or their authorized agent) in return for compensation or replacement product.
  • Product service and/or limited warranty programs, operated by the either Canon or a contractual agent, where a product (or similar product) is returned to a customer.
Commercial E-Waste Take-back Program (Institutional Products)

Customers with products and components that have reached end-of life (e-waste) are encouraged to recycle locally through an R2-certified electronics recycler. However, whenever local recycling via a R2 certified electronics recycler is not feasible, customers may utilize Canon’s Commercial E-Waste Take-back Program.

Via this program, all EPEAT and non-EPEAT registered Canon-branded products, including residual equipment and components derived from those products[1], may be recycled via CVI’s R2 certified recycling facility.

EPEAT registered institutional models include:
  • Canon imageRUNNER / imageRUNNER ADVANCE / imageRUNNER LBP
  • Canon LASER CLASS Facsimile
  • Canon imageFORMULA Document / Check Scanner
  • Canon varioPRINT

To utilize this program, customers, including dealers, may send shipments of end-of-life products to the following address:

Canon Commercial E-Waste Take-back Program
120 Enterprise Drive
Newport News, VA 23603

While shipping arrangements and expenses are the customer’s responsibility, Canon will assume the responsibility and cost for processing upon arrival to the CVI R2 certified recycling facility.

Consumer E-waste Take-back Programs (Canon imageCLASS and Canon PIXMA)

Similar to the end-of-life disposal of institutional products, consumers and authorized service facilities (ASF’s) may send end-of-life Canon-branded consumer products, as well as any residual parts and components derived from such products to our CVI R2 recycling facility in Virginia. While the cost of recycling will be covered by Canon USA, consumers and ASF’s will only incur a low, flat fee to cover shipping costs to CVI.

Additionally, Canon has a National Consumer Products Recycling Program for all Canon branded consumer that provides for recycling at a certified recycling facility. For more information, click the link below.

Consumers may also find information regarding collection and recycling of consumer printers for different states in the United States here: - The annual volume of consumer products collected via Canon’s E-waste Take-back Programs in 2013 and 2014 is as follows:
(Metric Tons)
(Metric Tons)
Volume of products collected in jurisdictions with local or federally mandated collection programs 4,143.45 1,943.10
Volume of products collected voluntarily 4.37 12.05
Total volume of products collected 4,147.82 1,955.15

1 Residual equipment and components derived from those products includes scrap, materials as well as imaging equipment products that are un-repairable, or offer no reuse value, or market value.