About Counterfeits:
Avoiding Counterfeits

Share |

10 WAYS TO HELP AVOID COUNTERFEIT ACCESSORIES

  • 1. Purchase from authorized dealers or directly from the manufacturer>

    Purchasing from manufacturer-authorized dealers or from the manufacturer directly is the best way to ensure you get genuine accessories.

    Get your genuine accessories from Canon Authorized Dealers or from Canon Direct.

  • 2. Be careful when buying through foreign sites>

    Counterfeit camera accessories are a lot more common overseas than they are here in the U.S.

  • 3. Beware of "too good to be true" prices>

    If you see an accessory that has a price that's too good to be true, that's a sign it might be a fake. Before you go for a deal, keep in mind what a bad battery could do to your camera.

  • 4. Check to make sure the package is of high quality>

    In this case, you can judge a book by its cover. Genuine replacement batteries are packaged in high quality blister packs or cardboard boxes. Canon's legitimate retail packaging bears the Canon brand and our anti-counterfeiting hologram. Canon does not sell its accessories loose or in clear plastic or paper wrappings. If you are offered an accessory in either of these types of packages, don’t go for it. Also be aware of fake packaging marked with fake holograms.

  • 5. Beware of suspicious messaging>

    Many counterfeiters will offer free shipping, discounts and/or other benefits if you are willing to buy loose, unpackaged accessories. These sorts of offers are a red flag that the accessory might be counterfeit.

  • 6. Check to make sure your battery fits easily in your device>

    If you find that you have a hard time putting your battery into, or taking it out of your camera, camcorder or charger, it may be fake.

  • 7. Beware of overheating>

    Unlike genuine Canon products, counterfeit batteries and chargers do not follow industry safety standards and may overheat, melt, smoke, ignite and/or explode when in use.

  • 8. Make sure your battery holds a charge>

    When you buy a replacement battery, the battery's life should be the same as the original battery that came with your camera or camcorder. If it's not, you may have a counterfeit.

  • 9. Compare logos>

    When you buy a replacement battery, compare the logo on it with the logo on your original battery or camera. It may seem like a small detail, but manufacturers apply their logos with great care. Compared to the original, a fake logo may look sloppy, blurry or misplaced.

  • 10. When in doubt, let Canon check it out>

    If you’re still not sure, don't hesitate to contact us with questions or inquiries. You can report any questionable sources or purchases to 1-855-46-CANON.

TOP 10 MOST COMMONLY COUNTERFEITED CANON CAMERA ACCESSORIES

This list contains the most commonly counterfeited Canon accessories. Be aware that, in addition to batteries and chargers, we've found that battery grips and other power accessories are also frequently counterfeited. Check to see if your replacement battery model is on the list of Canon's most commonly counterfeited.

NB-4L Battery

Genuine Canon

NB-4L Battery

The NB-4L Battery is compatible with
select PowerShot ELPH, SD and TX models, and the VIXIA mini.

LP-E8 Battery

Genuine Canon

LP-E8 Battery

The LP-E8 Battery is compatible with
select EOS Rebel models.

NB-6L Battery

Genuine Canon

NB-6L Battery

The NB-6L Battery is compatible with
select PowerShot SD, ELPH, S and SX models.

LP-E6 Battery

Genuine Canon

LP-E6 Battery

The LP-E6 Battery is compatible with
the EOS 5D Mark II and III, EOS 60D, 60Da, EOS 6D, 70D and 7D.

NB-8L Battery

Genuine Canon

NB-8L Battery

The NB-8L Battery is compatible with
with select Powershot A models.

NB-5L Battery

Genuine Canon

NB-8L Battery

The NB-5L Battery is compatible with
select PowerShot S, SD and SX models.

NB-11L Battery

Genuine Canon

NB-11L.jpg

The NB-11L Battery is compatible with
select PowerShot A and ELPH models.

NB-7L Battery

Genuine Canon

NB-7L Battery

The NB-7L Battery is compatible with
select PowerShot G and SX models.

NB-10L Battery

Genuine Canon

NB-10L Battery

The NB-10L Battery is compatible with
select PowerShot G and SX models.

NB-9L Battery

Genuine Canon

NB-9L Battery

The NB-9L Battery is compatible with
select PowerShot ELPH, N and SD models.