Single Cartridge Return
If possible, please return more than one cartridge per shipping label (two or more) to help conserve resources and reduce energy use and shipping costs. This can be done by retaining several cartridges with boxes, then using the Volume Box or Bundled Box Return options below, on the left.
- Repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box.
- Place the empty toner cartridge in the box from your new toner cartridge. Seal the box.
- Please place the label on the shipping box, and cover the entire label with clear plastic tape.
Do not send defective cartridges for replacement. Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty.